Mono ML User's Guide Page 263
- Page / 308
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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840.01 Scanner Disabled
This message indicates that the scanner was disabled by the system support person, or the scanner detected a hardware
error and disabled itself.
841-846 Scanner Service Error
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Check all cable connections.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
If the service message appears again, then contact Customer Support, and report the message.
900–999 Service <message>
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Check all cable connections.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
If the service message appears again, contact Customer Support, and report the message.
1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware
card.
Solving printing problems
Multiple-language PDFs do not print
The documents contain unavailable fonts.
1 Open the document you want to print in Adobe Acrobat.
2 Click the printer icon.
The Print dialog appears.
3 Click Advanced.
4 Select Print as image.
5 Click OK twice.
Troubleshooting
263
- Mono Laser MFP 1
- Contents 2
- Safety information 14
- Learning about the printer 16
- Printer configurations 17
- 1 Top 178 mm (7 in.) 19
- 2 Right side 76 mm (3 in.) 19
- 3 Rear 90 mm (3.5 in.) 19
- 4 Front 406 mm (16 in.) 19
- 5 Left side 51 mm (2 in.) 19
- Using the scanner glass 20
- Using the ADF 20
- Understanding the home screen 22
- Sample touch screen 24
- Other touch-screen buttons 25
- Features 26
- Additional printer setup 27
- Installing a memory card 30
- 1 Notches 31
- 2 Ridges 31
- 1 Access the system board 32
- 2 Unpack the card 32
- 1 Plastic pins 33
- 2 Metal pins 33
- Installing a fax card 45
- Installing hardware options 48
- Attaching cables 49
- Verifying printer setup 50
- Printing a network setup page 51
- Installing printer software 51
- For Macintosh users 52
- Setting up wireless printing 53
- Enter the printer information 58
- In Mac OS X version 10.5 62
- Solutions Port 63
- Setting up serial printing 65
- Saving paper and toner 67
- Saving energy 68
- Adjusting Power Saver 69
- Using the Embedded Web Server 70
- Reducing printer noise 71
- Avoiding jams 73
- Loading trays 73
- 1 Maximum fill line 76
- Using the multipurpose feeder 77
- Linking and unlinking trays 82
- Paper guidelines 84
- Unacceptable paper 85
- Selecting paper 85
- Storing paper 86
- 60–163 g/m 88
- (16–43 lb) paper weights 88
- Paper capacities 89
- Printing 90
- Printing on specialty media 91
- Tips on using labels 92
- Tips on using card stock 92
- Holding jobs in the printer 93
- Printing from a flash drive 95
- Printing information pages 96
- Canceling a print job 97
- Making copies 99
- Copying photos 100
- Copying on specialty media 100
- Customizing copy settings 101
- Reducing or enlarging copies 102
- Adjusting copy quality 102
- Collating copies 103
- Placing information on copies 105
- Canceling a copy job 106
- Copy from 107
- Darkness 107
- Sides (Duplex) 108
- Improving copy quality 109
- E-mailing 111
- Creating an e-mail shortcut 112
- E-mailing a document 113
- Customizing e-mail settings 114
- Canceling an e-mail 115
- Understanding e-mail options 115
- Advanced Options 117
- Setting up the printer to fax 118
- Choosing a fax connection 118
- Connecting to a DSL service 120
- Answering machine 122
- Telephone 125
- Enabling the fax function 129
- Setting the date and time 130
- Sending a fax 131
- For Windows users 132
- Creating shortcuts 134
- Using fax shortcuts 135
- Using the address book 135
- Customizing fax settings 136
- Viewing a fax log 137
- Blocking junk faxes 137
- Canceling an outgoing fax 138
- Understanding fax options 138
- Resolution 139
- Improving fax quality 140
- Holding and forwarding faxes 140
- Forwarding a fax 141
- Scanning to an FTP address 142
- Understanding FTP options 144
- Improving FTP quality 146
- Scanning to a computer 147
- Quick Setup 148
- Format Type 148
- Compression 148
- Default Content 148
- Scanning to a flash drive 150
- Improving scan quality 150
- Understanding printer menus 151
- Paper menu 152
- Configure MP menu 155
- Substitute Size menu 155
- Paper Texture menu 156
- Paper Weight menu 157
- Paper Loading menu 157
- Custom Types menu 159
- Custom Names menu 159
- Custom Scan Sizes menu 159
- Universal Setup menu 160
- Reports menu 161
- Network/Ports menu 162
- SMTP Setup menu 164
- Network Reports menu 165
- Network Card menu 165
- TCP/IP menu 166
- IPv6 menu 167
- Wireless menu 168
- AppleTalk menu 168
- NetWare menu 169
- LexLink menu 169
- Standard USB menu 170
- Parallel <x> menu 171
- Serial <x> menu 173
- Security menu 176
- Disk Wiping menu 177
- Security Audit Log menu 178
- Set Date/Time menu 179
- Settings menu 180
- Copy Settings menu 186
- Fax Settings menu 192
- Fax Cover Page 193
- Fax Send Settings 194
- Fax Receive Settings 197
- Fax Log Settings 198
- Speaker Settings 199
- Distinctive Rings 199
- Fax Server Setup 200
- E-mail Settings menu 201
- FTP Settings menu 206
- Flash Drive menu 209
- Print Settings 212
- Finishing menu 216
- Quality menu 218
- Utilities menu 219
- PDF menu 220
- PostScript menu 220
- PCL Emul menu 221
- HTML menu 223
- Image menu 224
- Help menu 225
- Maintaining the printer 226
- Storing supplies 229
- Ordering supplies 231
- Shipping the printer 232
- Administrative support 233
- Viewing reports 234
- Clearing jams 235
- 200 and 201 paper jams 236
- 202 paper jam 238
- 231 paper jam 239
- 3 Remove the jam 240
- 4 Close the rear door 240
- 5 Close the front door 240
- 6 Touch Continue 240
- 233 paper jam 241
- 234 paper jam 241
- 235 paper jam 242
- 240–249 paper jams 242
- 250 paper jam 243
- 251 paper jam 244
- 290–294 paper jams 245
- 4 Remove the separator roll 246
- 5 Remove the jammed paper 246
- 7 Lock the separator roll 247
- 8 Close the ADF cover 247
- 9 Touch Continue 247
- 2 Touch Continue 247
- Clearing ADF duplex jams 248
- Troubleshooting 249
- Close front door 250
- Connect <x>bps 250
- Fax Station Number not set up 252
- Insert Tray <x> 252
- Install Tray <x> 252
- Invalid PIN 252
- • Cancel the current job 253
- 53 Unformatted flash detected 258
- 56 Standard USB port disabled 259
- 58 Too many trays attached 260
- 61 Remove defective disk 260
- 200–282.yy paper jam 262
- 290-295.yy scanner jam 262
- 293.02 Flatbed Cover Open 262
- 294 ADF Jam 262
- Solving printing problems 263
- HANGE ENVIRONMENTAL SETTINGS 265
- Solving copy problems 267
- Solving scanner problems 270
- Solving fax problems 272
- Solving option problems 275
- ESET THE PRINTER 276
- Solving paper feed problems 277
- HECK THE PAPER PATH 278
- URN ON JAM RECOVERY 278
- Blank pages 279
- THE TONER MAY BE LOW 279
- HECK THE GUIDES 280
- HECK THE PAPER SIZE SETTING 280
- CHECK THE PAPER TYPE SETTING 281
- Gray background 281
- Incorrect margins 281
- CHECK THE PAPER GUIDES 281
- HECK THE PAPER TYPE SETTING 282
- CHECK THE NETWORK CONNECTIONS 288
- Contacting Customer Support 289
- Product information 290
- Edition notice 290
- Noise emission levels 291
- Temperature information 291
- Mercury notice 291
- Static sensitivity notice 291
- Laser notice 292
- Laser advisory label 292
- Power consumption 292
- Power Saver 293
- Off mode 293
- Total energy usage 293
- Uso del prodotto in Svizzera 296
- Notice to users in Brazil 297
- Industry Canada (Canada) 297
- Numerics 301
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